Content Contribution, Moderation & Approval Policy (CMAP)

Content would be contributed by the authorized Content Manager in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords. In order to present the content as per the requirement of the viewer, organize the content in categorized manner and to retrieve the relevant content efficiently, the content is contributed to the website.
The content on the website goes through the entire life-cycle process of:-

• Creation
• Modification
• Approval
• Moderation
• Publishing
• Expiry

Once the content is contributed it is approved and moderated prior to being published on the Website. If the content is rejected at any level then it is reverted back to the originator of the content for modification. "Bureau of Energy Efficiency" has prescribed the appropriate Moderator & Approver for each of the content element.

Content Archival Policy (CAP)

The content components are created with metadata, source and validity date. There would be some content which is permanent in nature and for such content it is assumed that the content would reviewed in every ten years unless it is edited / deleted based on requirement. The content shall not be displayed on the Website after the validity date. Some of the short lived content components like tenders, recruitment etc., which will not have any relevance on the website after the intended purpose. The content components like documents, reports, latest news is regularly reviewed as per the Content Review Policy. If content is not relevant, then the content is archived and no longer published on the Website. The above mentioned policy in force and will be followed while maintaining the website.

Content Review Policy (CRP)

All possible efforts are taken to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the manner in which it need to be carried out. Review Policies are defined for the diverse content elements.
The Review Policy is based on different type of content elements, its validity and relevance as well as the archival policy. The entire website content would be reviewed for syntax checks once a quarter by the "Bureau of Energy Efficiency" Team.

Website Monitoring Policy Bureau of Energy Efficiency has a Website Monitoring Policy in place and the website is monitored periodically to address and fix the quality and compatibility issues around the following parameters: Functionality: All modules of the website are tested for their functionality. Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors. Website Contingency Management Policy The presence of the website on the Internet and very importantly the site is fully functional all the times. It is expected of the Bureau of Energy Efficiency website to deliver information and services on a 24x7 basis. Hence, all efforts should be made to minimize the downtime of the website as far as possible. It is therefore necessary that a proper Contingency Plan to be prepared in handling any eventualities and restore the site in the shortest possible time. The possible contingencies include: Defacement of the website: All possible security measures are taken for the website to prevent any possible defacement/hacking by unscrupulous elements. However, if despite the security measures in place, such an eventuality occurs, there is a proper contingency plan, which will immediately come into force. If it has been established beyond doubt that the website has been defaced, the site will be immediately blocked. The contingency plan clearly indicates as to who the person is authorised to decide on the further course of action in such eventualities. The complete contact details of this authorised person must be available at all times with the web management team. Efforts are to be made to restore the original site in the shortest possible time. Data Corruption: A proper mechanism is worked out by the concerned in consultation with their web hosting service provider to ensure that appropriate and regular back-ups of the website data are being taken. These enable a fast recovery and uninterrupted availability of the information to the citizens in view of any data corruption. Contingency Plan 1. Case of defacement:- In case of defacement of website, the following actions are taken. a. The defacement event will be intimated to CERT-IN b. Necessary action will be taken so as not to reoccur the defacement. c. From clean backup the website data is restored, if required. d. The website will be re-checked. GM(ICT)/his authorized representative will be the authorized person to inform Web Management Team to take necessary action. 2. Data Corruption In case of data corruption, the clean data will be uploaded in Bureau of Energy Efficiency website with latest clean backup. 3. Hardware/Software Crash: Though such an occurrence is a rarely, still in case the server on which the website is hosted crashes due to some unforeseen reason, efforts will be made to diagnose the problem that led to hardware / software crash. Necessary corrections or rectification are made to hardware / software in order to restore website.

Website Security Policy:

Bureau of Energy Efficiency website contains information which is freely accessible, and may be viewed by any visitor. However, the website maintains a copyright interest in the contents of all of its websites. Except for authorized security investigations and data collection, no attempts will be made to identify individual users, if any. The Website Privacy Policy details our position regarding the use of personal information provided by customers/visitors. Unauthorized attempts to upload information or change information are strictly prohibited, and may be punishable under the Information Technology Act, 2000.

User ID and Password Policy:

Users who are granted password access/upload the information are prohibited from sharing those passwords with or divulging those passwords to any third parties. User will notify us immediately in the event a User ID or password is lost or stolen or if User believes that a non-authorized individual has discovered the User ID or password.